Legal notice

Legal Notice

Last updated: June 2, 2026

1. Website Operator

This website is operated by:

STEI FIT LTD

Company registration number / UIC: 208317691

Registered address: Bulgaria, Pleven Vardar 5 5800

Country of registration: Bulgaria

E-mail: stayfitbgsales@gmail.com

Throughout this website, the terms “we”, “us”, “our”, “Protocol11”, and “the Company” refer to STEI FIT LTD.

2. Website and Services

This website provides information about Protocol11 digital products, online courses, mobility protocols, exercise programs, educational materials, and related digital services.

The content available on this website is intended for educational and informational purposes only. It is not medical advice, physiotherapy advice, diagnosis, treatment, or a substitute for consultation with a qualified healthcare professional.

3. Digital Products

Protocol11 sells digital educational products and online courses. After purchase, customers may receive access to digital content through an online platform, member area, e-mail, downloadable material, or another digital delivery method.

Access to digital content may begin immediately after successful payment, depending on the product and checkout settings.

4. No Medical or Healthcare Advice

The information, exercises, mobility protocols, training methods, videos, written materials, and other content provided by Protocol11 are for general educational purposes only.

Nothing on this website should be considered medical advice, physical therapy advice, rehabilitation prescription, diagnosis, or treatment recommendation.

Before starting any exercise program, mobility routine, physical training protocol, or lifestyle change, you should consult a doctor, physiotherapist, or another qualified healthcare professional, especially if you have an injury, medical condition, pain, limitation, or health concern.

You are responsible for using the information safely and according to your own abilities, health status, and professional guidance.

5. Limitation of Liability

To the maximum extent permitted by applicable law, STEI FIT LTD shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use or inability to use this website, our digital products, courses, protocols, videos, or other materials.

By using our website and products, you understand that physical activity involves risk. You voluntarily assume responsibility for your own training, movement, physical condition, and use of the information provided.

We do not guarantee specific results, improvements, pain reduction, injury prevention, performance outcomes, or health benefits from using our products or content.

6. Accuracy of Information

We aim to provide accurate, useful, and up-to-date information. However, we do not guarantee that all information on this website is complete, current, error-free, or suitable for every individual situation.

We reserve the right to update, change, remove, or correct website content, product descriptions, prices, offers, policies, and materials at any time without prior notice, unless otherwise required by applicable law.

7. Intellectual Property

All content on this website and within Protocol11 products, including but not limited to text, videos, images, graphics, logos, course materials, protocols, designs, downloads, exercise descriptions, branding, and page layouts, is owned by or licensed to STEI FIT LTD, unless otherwise stated.

You may not copy, reproduce, distribute, resell, share, publish, modify, upload, transmit, or use our content for commercial purposes without our prior written permission.

Purchasing a digital product gives you a personal, limited, non-exclusive, non-transferable right to access and use the content for your own personal educational purposes only.

8. Prohibited Use

You agree not to use this website or our digital products for unlawful, harmful, abusive, fraudulent, or unauthorized purposes.

You must not attempt to copy, resell, redistribute, share login access, bypass security features, interfere with the website, or use our content in a way that violates intellectual property rights or applicable law.

9. External Links

This website may contain links to third-party websites, platforms, tools, payment processors, social media pages, or external resources.

We are not responsible for the content, policies, accuracy, availability, security, or practices of third-party websites or services. Visiting third-party websites is at your own risk.

10. Prices, Payments, and Availability

Product prices, offers, discounts, bundles, and availability may change at any time. The final price will be shown at checkout before payment is completed.

Payments may be processed by third-party payment providers. We do not store full payment card details on our website unless clearly stated by the payment provider or checkout system.

If a technical or pricing error occurs, we reserve the right to correct the error and, where legally permitted, cancel or adjust the order.

11. Consumer Rights

Nothing in this Legal Notice limits any mandatory consumer rights that apply under Bulgarian law, European Union law, or the laws of your country of residence, where such rights cannot legally be excluded.

For more information about refunds and withdrawal rights for digital content, please review our Refund Policy.

12. Worldwide Access

Our website and digital products may be accessed by customers worldwide. We do not guarantee that the website, products, or content are appropriate or legally available in every country or region.

If you access this website from outside Bulgaria, you are responsible for complying with any local laws that may apply to you.

13. Governing Law

This Legal Notice and the use of this website shall be governed by the laws of the Republic of Bulgaria, unless mandatory consumer protection laws in your country provide otherwise.

Any disputes shall be handled by the competent courts or authorities, subject to any mandatory consumer rights and applicable dispute resolution rules.